We strive to dispatch all orders within 1-2 business days. During peak or promotional periods, please allow an additional 2-4 business days.Shipping & TrackingAs soon as your order ships, we’ll send you an email confirmation. If your selected shippin
Yes! We offer free shipping within Australia and New Zealand on orders over AUD $139. For purchases less than $139 shipping costs apply.
Yes, we offer express shipping both within Australia and internationally. Shipping fees apply. You can find more details here: https://www.adorncosmetics.com.au/pages/shipping-returns.
We aim to dispatch all orders within 1–2 business days. During busier times such as promotional periods, it may take an additional 2–4 business days. Please rest assured we’re doing our best to dispatch all orders as quickly as possible. You’ll recei
Yes! We ship to many countries, including the US, Canada, New Zealand, Singapore, and more. However, we currently don’t offer shipping to the UK or Spain. For details on international shipping costs and delivery times, click here.
Yes, we offer Click & Collect for our Victorian customers. Pickup Times:Monday to Thursday, 7:00am – 2:00pm (AEST). Pickup Location:VIC Warehouse1/3 Southpark CloseKeysborough VIC 3173. Once your order is ready for collection, you’ll receive a confir
Yes, we absolutely ship to PO Boxes! However, please note that we’re unable to ship to parcel lockers if the shipping method selected is an envelope, as this option doesn’t include tracking. Parcel lockers require tracked deliveries to ensure you rec
We usually have your order ready for pickup within 1 to 2 business days.During busy times, like sales or special promotions, it may take an extra 2 to 4 business days. Rest assured, we’re doing our best to get your order packed and ready as quickly a
Yes, all of our parcels require a signature on delivery by default to help prevent lost or stolen items—while rare, it can happen. If you’d prefer to have your parcel left in a safe place, simply email [email protected] within 1 hour of pl
The express shipping timeframe on our website refers to the estimated delivery time once your order has been dispatched from our warehouse. We aim to dispatch all orders within 1–2 business days. However, during busy periods such as promotions, it ma
An order may be returned to us if the address provided is incorrect or if a missed delivery results in the parcel being taken to a local post office and left uncollected for 10 days. Once your order is returned to our warehouse, we’ll contact you to
For sustainability reasons, we typically send orders in paper-padded mailers without extra wrapping unless additional protection is needed. When you choose the Eco Gift Wrapping option at checkout, your order will be specially wrapped in our recyclab
You’ll find our delivery options, estimated timeframes, and associated costs outlined below. Australian Deliveries. New Zealand Deliveries. International Deliveries. Please note delivery timeframes are calculated from the date of dispatch, not the da
You’ll find our delivery options, estimated timeframes, and associated costs outlined below. Australian Deliveries. New Zealand Deliveries. International Deliveries.
If your order hasn’t arrived yet, please start by checking your confirmation email to ensure the delivery address provided is correct. If your shipping option included tracking, the details will have been emailed to you. For the most up-to-date deliv