All articles
Shipping
How long will my order take to arrive?
You can find our delivery times in the table below. Please note:
Do you offer free shipping?
Yes! We offer free shipping within Australia and New Zealand on orders over AUD $139. For purchases less than $139 shipping costs apply.
How much does shipping cost?
You can find our delivery costs in the table below. Please note:
Do you offer express shipping?
Yes, we offer express shipping both within Australia and internationally. Shipping fees apply. You can find more details here: https://www.adorncosmetics.com.au/pages/shipping-returns.
Do you ship to PO Boxes?
Yes, we absolutely ship to PO Boxes! However, please note that we’re unable to ship to parcel lockers if the shipping method selected is an envelope, as this option doesn’t include tracking. Parcel lockers require tracked deliveries to ensure you rec
Do you offer Click and Collect?
You’re welcome to pick up your Adorn order from our HQ in Keysborough, VIC by selecting the “Click & Collect” option at checkout. Orders are usually ready within 1–2 business days, and we’ll notify you via email when your order is available. Pick-up
Is a signature required upon delivery of my order?
Yes, all of our parcels require a signature on delivery by default to help prevent lost or stolen items—while rare, it can happen. If you’d prefer to have your parcel left in a safe place, simply email [email protected] within 1 hour of pl
What if my order did not arrive?
If your order hasn’t arrived yet, please start by checking your confirmation email to ensure the delivery address provided is correct. If your shipping option included tracking, the details will have been emailed to you. For the most up-to-date deliv
Can I buy Adorn products from a retail store?
We don’t currently have any stockists. Adorn products are sold exclusively online through our website: www.adorncosmetics.com.au. Where can I buy. Do you have a shop
Do you ship internationally?
Yes! We ship to many countries, including the US, Canada, New Zealand, Singapore, and more. However, we currently don’t offer shipping to the UK or Spain. For details on international shipping costs and delivery times, click here.