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Payment

How do I apply promo/discount codes?

How to apply a promo code:. At checkout, enter your promo or discount code in the “Discount code” box and click “Apply.” Your savings will be shown in the order total before you complete your purchase. If you’re having trouble applying your discount

Is there an Afterpay minimum?

We have a minimum order amount of $149.00 for online purchases.

What Buy Now Pay Later (BNPL) options does Adorn offer?

We offer Afterpay and ZipPay as Buy Now Pay Later options. Afterpay. Afterpay lets you buy now and pay in 4 interest-free instalments over 6 weeks. We have a minimum order amount of $149.00 for online purchases. Zip Pay. Zip Pay allows you to enjoy s

My credit card was declined, but I have enough funds — what should I do?

This usually happens when the billing postal code entered during checkout doesn't match what your bank has on file for that card.

I haven’t received an order confirmation email, but I see a pending transaction in my PayPal account. What should I do?

When a transaction shows as “pending,” it usually means the payment hasn’t fully processed yet. This can take anywhere from 3 to 5 business days, and sometimes up to 10 business days. If you haven’t received an order confirmation email, it means we h

When can I expect my refund to be processed?

Once your product has arrived back at our warehouse, please allow 3-5 days for your return/refund to be processed internally. Refunds from ADORN, initiated due to payment issues, are processed by reversing the original transaction. Upon refund proces

How do I redeem my Adorn gift card when making a purchase?

To redeem your Adorn gift card, simply enter the code in the 'Gift Card or Discount Code' field during checkout. The card's value will be automatically subtracted from your order total.

How do Shop Pay installments work?

Shop Pay Installments allow you to split your purchase into multiple payments, interest-free. At checkout, choose Shop Pay, select 'Installments', and follow the prompts to set up your payment plan.