To help you find your perfect match, we offer a wide range of samples to trial before purchasing full-size products. For this reason, we do not accept returns or exchanges for used items selected in an incorrect shade or product type. Please also not
To start a return:. Check eligibility: Ensure your product is unopened, unused, and in saleable condition. Returns must be within 30 days of delivery. Contact us: Email [email protected] with your order number and reason for return. Prepar
To help you find your perfect match, we offer a wide range of samples to trial before purchasing full-size products. For this reason, we do not accept returns or exchanges for used items selected in an incorrect shade or product type. Please also not
We’re sorry something wasn’t right! Here’s how refunds work:. We don’t offer returns/refunds for:. Used items. Samples. Refills. But if your item is faulty or damaged, you may be eligible. Email us at [email protected] with:. Your order nu
At Adorn, we’re committed to sustainability. Empty packaging that can’t be reused is sent to TerraCycle, where it’s upcycled into new products like plant pots and outdoor furniture.
Need to swap your foundation shade?. If you bought the No Risk 'Match Me' Foundation Set and the full-size shade isn’t quite right after trying the samples, you can return it for an exchange — as long as the full-size product is unopened and unused.
To return your empty Adorn products:1. Place your clean empties into an Adorn reusable postal bag from a previous order. 2. Include your contact details (full name, phone number, and email address) with your recycling and return to:Adorn CosmeticsRet
We’re proud to offer a recycling program to help reduce waste and keep beauty packaging out of landfill. You can return any Adorn product packaging, including but not limited to:. Foundation bottles. Mascara tubes. Sample pots. Refill sachets. Don’t