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We&#x2019;re sorry something wasn&#x2019;t right! Here&#x2019;s how refunds work:<h4 data-start="195" data-end="232" id="whats-eligible-for-a-refund">What&#x2019;s eligible for a refund?</h4>We don&#x2019;t offer returns/refunds for:<ul data-start="261" data-end="342"><li data-start="261" data-end="279" style="font-size: 16px;">Used items</li><li data-start="280" data-end="306" style="font-size: 16px;">Samples</li><li data-start="307" data-end="342" style="font-size: 16px;">Refills</li></ul>But if your item is faulty or damaged, you may be eligible.<h4 data-start="409" data-end="427" id="what-to-do">What to do:</h4>Email us at <a data-start="440" data-end="507" rel="noopener">advice@adorncosmetics.com.au</a> with:<ul data-start="514" data-end="593"><li data-start="514" data-end="535" style="font-size: 16px;">Your order number</li><li data-start="536" data-end="569" style="font-size: 16px;">A photo or video of the issue</li><li data-start="570" data-end="593" style="font-size: 16px;">A brief description</li></ul>

We’re sorry something wasn’t right! Here’s how refunds work:. We don’t offer returns/refunds for:. Used items. Samples. Refills. But if your item is faulty or damaged, you may be eligible. Email us at advice@adorncosmetics.com.au with:. Your order nu

How do I get a refund?

Returns

Clean, Conscious Beauty Awaits!

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Account Settings

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Shipping

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How do I initiate an exchange?

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Important Update to Loyalty Points Expiration 2025

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I've referred several friends but haven't received any points for it. Is there something else I need to do?

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Loyalty Rewards

Which product is likely causing my skin to break out?

I want to repurchase the Pressed Mineral Neutral Eye Shadow Palette shades. What are their names?

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I previously purchased the Mineral Illuminating Glow Palette. Could you please provide the names of the shades so I can repurchase them?

I previously purchased the Mineral Face Palette. Could you please provide the names of the shades so I can repurchase them?

NEW Compact Stacks

Is talc used in your products?

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Ingredients

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Skincare

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Makeup Brushes

How to refill Adorn's skincare packaging

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Refills

What is the best foundation for mature skin?

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Does your SPF 20+ Mineral Sunscreen provide full coverage?

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What foundation lasts all day and doesn't cake?

Can I apply mineral foundation around my eyes?

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Do shades with the same name match across all your foundations and BB creams?

Looking for help with shades?

Do you have any shades without an orange or pink base?

Do you have samples of the Pressed Mineral Foundation?

Why aren’t there as many shades in the Pressed Mineral Foundation?

I can see you have more shades since I last purchased. I'm not sure which one correlates to the one I previously purchased?

How do I get a refund?Updated 4 hours ago

What’s eligible for a refund?

What to do: