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Loyalty Rewards

How do I redeem my rewards voucher?

To redeem your points at checkout, simply select the drop-down box above your cart total to choose the amount you'd like to apply, then click the "APPLY" button. Please note that you must have a minimum balance of 300 points to make a redemption, and

How do I redeem my birthday voucher?

To receive a special birthday voucher via email, make sure you’ve added your birthday under ‘Ways to Earn Points’ on the Rewards page. Please note:. To receive your birthday bonus on your birthday, you must register your birthday at least 30 days in

Can I use both my rewards voucher and a promo code on the same order?

Can I apply my rewards voucher and another promotional code to the same order?. Can I apply my rewards voucher and a promo code

Can I use more than one voucher per order?

No, vouchers and promotional codes cannot be stacked or used in conjunction with any other offer.

When do my points expire?

Starting July 1, 2025, all loyalty points will expire 3 months (90 days) from the date they are earned. What does this mean?. You can view the date your points were earned and when they will expire by logging into your account and clicking the ‘Point

Where can I view my points balance?

When you're logged in on the Rewards page, your current points balance will be displayed at the top of the page.

How can I see what my current rewards tier is?

When you're logged in on the Adorn Rewards page, you'll find a progress bar showing your current tier and how much more you need to spend to reach the next tier. Your current tier and perks will be highlighted with a box around them.

How is my VIP tier determined?

Your VIP tier is determined by the amount you spend in a rolling year (e.g., from July 18, 2024, to July 17, 2025). Admirer (Bronze): Spend $1 to $499. Enthusiast (Silver): Spend $500 to $1499. Devotee (Gold): Spend $1500 or more. Once you qualify, y

What are the ways to earn points?

For starters, every member gets a reward just for joining our rewards program! Besides earning points through purchases, you can add your birthday to your account, leave a review, or like us on Facebook to earn more points. Check out all the ways to

How do points convert to dollars?

Each point equals a certain dollar value you can use on purchases. Just remember, you need at least 200 points to redeem a reward, and minimum order spends apply for each reward. See below for more details. Higher tiers in our VIP program earn points

How do I sign up for the rewards program?

Signing up is easy! Create an account here with your name, email, and password. It’s free! You'll get insider access to sales, promotions, and our newest drops. If you already have an account, you're enrolled in our rewards program. Just sign in and

How will I know when I have reached a new tier?

When your total points cross a tier threshold you will receive an email welcoming you into the new tier.

I've referred several friends but haven't received any points for it. Is there something else I need to do?

Thank you so much for sharing us with your friends! We truly appreciate your support.Here are the details for our referral program:

What are the benefits of joining Adorn’s Rewards Program?

Our loyalty program is free to join and lets you earn points every time you shop, leave reviews, or share with friends. You can redeem these points for discounts on future orders, receive special rewards on your birthday, and unlock more exclusive of

Will my points be lost if I cancel a voucher and choose another offer?

Your points are only deducted once an order is placed using a rewards voucher. If you apply a voucher but then cancel it to use a different offer before completing your order, your points will not be reduced.

Can I change my date of birth on my account?

If you entered the wrong date of birth, just send us an email at [email protected] with your name and the correct date. We’ll take care of it for you!

How can I leave a review?

You'll receive a post-purchase review email 14 days after your order has been delivered, giving you the opportunity to leave a product review on our website. If you’d like to leave a review sooner, you’re very welcome to share your thoughts on our Go