General
Are your products cruelty-free and vegan?
Yes! Adorn Cosmetics has been proudly cruelty-free and vegan since launching in 2008. Our products are independently reviewed and certified by Safe Cosmetics Australia, confirming they are never tested on animals and contain no animal ingredients or
Are your ingredients all-natural?
Yes, Adorn Cosmetics are made with high-performance, earth-derived, and natural ingredients specifically formulated for sensitive and mature skin. We are independently certified as both toxin and allergen-free by Safe Cosmetics Australia. Our formula
Are your products made in Australia?
Adorn is proudly Australian Made and Owned (Licensee ID 4518). We support local manufacturing, create Australian jobs, and reduce environmental impact by keeping production close to home.
How is Adorn minimising waste?
Adorn minimises beauty waste by producing in alignment with demand, ensuring products are fresh and readily available while preventing excess stock from expiring or ending up in landfill. But we go further—our innovative refill system pioneered in 20
Where can I buy your products?
Our products are sold online and are not available in any physical stores. You can shop directly through our website, and we offer free delivery across Australia for orders over $139.
How do I create an Adorn Account?
Creating an account is quick and easy! Just visit our sign-up page and enter your details to get started.
How do I change my password?
We’ve updated the way customers sign in to make your account even more secure. You no longer need a traditional password. Instead, we use a unique 6-digit code sent directly to your email each time you log in. This code acts as your password and allo
How do I update my contact information?
If your email address, phone number, or surname has changed, send an email to [email protected] and we’ll update your account for you. Mobile
How do I delete my account?
To delete your Adorn Cosmetics account, simply email us at [email protected] and our team will take care of it for you. Close account
How can I reach the customer service team?
We're here to help! You can contact us via email or phone during business hours. Please note this excludes Victorian Public Holidays. Send a message